Tag Archives: credit card

Error Adding Card – Assembly Payments

Hi everyone,

Just working with Assembly Payments and ran into the following error while following their documentation on Capturing a Credit Card:

errors”:{“card_account”:[“Error adding card. If error persists, please contact our support team.”]

The error is pretty vague, but it does seem that the credit card info they use in the documentation has expired. I tested with another credit card and it went through:

                    promisepay.createCardAccount(token, {

                        full_name: "Bella Buyer",
                        number: "4242424242424242",
                        expiry_month: "12",
                        expiry_year: "2021",
                        cvv: "123"
                    }, success, fail)

Naming Issue
You can also hit this if you’ve only provided a first name and no last name. e.g. John instead of John Doe.

You can work around this by entering the first name twice i.e. John John. Seems a little dodgy but it is the official recommendation from Assembly payments: https://docs.assemblypayments.com/en/articles/2037287-error-error-adding-card-if-this-error-persists-please-contact-our-support-team

Official card details
I was talking to support about another issue and they mentioned the following page: https://reference.assemblypayments.com/#credit-card-data

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